How do we go about making a booking?
Just pop us an email and we will send you our packages and prices for wedding videos. Once you have decided to book WeddingFrames Film Company we will send you an invoice and your contract. A 50% booking fee and your signed contract is required to confirm your booking and the remaining monies is to be paid on delivery of your film. You can then fill out the Booking Form which is on our website to confirm all your details. Easy Peasy!
How does travel and accommodation work?
We are wedding videographers based in Durban, South Africa and are very available to travel to where ever your big day is, either in South Africa or all over the globe.
If your wedding is within a reasonable driving distance from Durban we work out our travel costs based on the AA rates, which is R5.00 per km. If the destination is 1.5 hours outside of Durban and a finishing time of later than 8pm we may ask for accommodation for the night.
Can we meet before the wedding?
Absolutely! We love to meet our couples before hand to get to know each other a little better and discuss your special day. If you are not based in Durban we can meet on Skype.
How does our use of hours work?
Each of our packages differs in the amount of filming time. The best thing to do is go through your schedule together and work out the best start time from there. You are more than welcome to add extra hours to your package but your hours can’t be split into two amounts. If on the day you exceed the hours that we have been booked for you will incur a charge of R1500 per hour.
How do we get our wedding films?
Your film will be ready in roughly 16 weeks after your wedding day. In high wedding season the time frame could be a little longer . Once your film is ready we will send you a vimeo link to your film.You will receive your wedding video on a USB and we will post your film on our Vimeo/Facebook page to make it easy to share with friends and family.
What can I expect to receive if I have booked to have my speeches and ceremony filmed?
Your speeches and ceremony will be filmed on a locked off camera and your sound recorded separately for the best quality. We do not edit your ceremony and speeches like your highlights film as they are more a documentation of your day. Your audio will be recorded through your DJ's sound system for the best possible audio.
Can we make changes?
You can make changes but within reason. If you have any particular requirements please let us know in advance and in writing so that you will receive a wedding film that you love.
Can we choose our own music?
Rather than choosing your own music we ask that you let us know of any artists or styles of music that you like and we can make a choice from there.
Do you have back up film makers?
We are lucky enough to have a great team working with us so if one of us should fall ill or become injured we will always have some great helping hands to film your beautiful wedding video.
How long do you keep a copy of our footage?
Once you have received your film and everyone is happy we keep your footage for 2 months. You can purchase all of your raw and unedited footage for R4000.
Do you need anything on the day?
You will hardly know that we are there on the day but we do ask that a meal is provided to keep us going. If possible somewhere close to all the action so that we don’t miss a thing!